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We're going to be making some changes to our pet insurance, so can't provide quotes here after 25th May 2022. If you need cover after this date, come back and we'll be happy to help.

We don’t cover illness for the first 14 days, so if you want continuous illness cover it might be better to choose a start date 14 days before your current insurance expires.


To help the environment as much as we can, we prefer to email insurance documents, rather than printing and sending. But if you would like us to send them instead, just tick the box below.

Saving paper reduces greenhouse gas emissions that can contribute to climate change.

There is no cover for:

  • Pre-existing conditions
  • Illness that happens in the first 14 days after the start date
  • Accidents that happen in the first 48 hours after the start date
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How we’ll use personal information you give us

Liverpool Victoria Insurance Company Limited is the controller of your personal information. We’ll keep you informed about how we use your personal information in the document ‘How we use your personal information’.

If you are providing information for any other party you are confirming by continuing that you have their permission to give it to us.

We will obtain information from and/or exchange it with other organisations to assist with the validation of your details in order to provide you with a quote and for the administration of your policies.

Financial Crime and Fraud Prevention Agencies – to help prevent financial crime and fraud + Read more

Credit Reference Agencies - to assess credit and verify your identity + Read more

Your rights concerning personal information

You have a number of rights + Read more

You have a number of rights concerning your personal information. You can ask for a person to review an automated decision, and in certain circumstances to:

  • access the personal information we hold about you.
  • correct personal information.
  • have your personal information deleted.
  • restrict us processing your personal information.
  • receive your personal information in a portable format, and
  • object to us processing your personal information.
  • If you want to find out more or exercise these rights, contact GI Customer Support, LV=, 57 Ladymead, Guildford, Surrey, GU1 1DB or email us at GICustomerSupport@LV.co.uk

  • You can contact us about data protection at: Data Protection Officer, 57 Ladymead, Guildford, Surrey, GU1 1DB or gidataprotection@lv.co.uk.

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